As a first time buy to let investor, I was pretty new to the rental market and its procedures, I heard all sorts of stories about tenants from hell and wanted to get things right from the start. I was recommended Alpha Property by a friend of mine was who was very happy with their service. Alpha Property gave me a market report which showed me rental market value in the area, they then advised me how to make the property more appealing which in effect attracts better tenants but in a very cost effective way. I took their advice and they handled the upgrade from start to finish and now my property achieves the highest rental income in a quarter mile radius, and the same tenants have just renewed their contract for a second year running. Thanks you very much for all your hard work and advice not only how to maximise my property but also to use DPS myself and explaining the whole process to me.
Having managed my property for many years I wanted to take the back seat and enjoy the benefits of my investment. I approached a few companies but decided to go with Alpha Property based on their enthusiasm friendliness and willing to go that extra mile with a smile. They have been very proactive in not only finding tenants in a short period of time but also I was kept updated on progress. Three years down the line, I have received all my rent on time; my property has been very well looked after, the tenants are extremely happy. Alpha property has by far exceeded my expectation and I would recommend them to current and future landlords.
Living a long way from my 3 bedroomed detached house in Cambridge which I have let out through a number of local Letting Agents over the last 15 years, I have been disappointed by their lack of interest in fully managing my property; particularly on maintenance and property tenant checking issues, with the result that my property became more difficult to let and in a state of disrepair, resulting in a water pipe burst when the tenant was away which lasted for a number of days and left my property uninhabitable. Being unable to visit my property I called Alpha Properties and asked if they would be prepared to take the project on! They agreed and liased with my Insurance company and myself to facilitate major repairs and upgrading of the property. Alpha Properties managed the project from start to finish including getting prices/quotes for the Insurance company, agreeing details with them and myself and overseeing their trades people getting the job completed, sending myself photos as work was progressing and moving new tenants in just after work was completed to a good standard and price.
Alpha now fully manage my property. I cannot praise Alpha properties highly enough; they have done a huge amount of work to sort the property out, always let me know what is happening, emailing me photo updates, meeting people on site, overseeing all work from inception to completion and all in a friendly professional manner. They could not have been more helpful. Alpha Properties are by far the best Letting Agent that I have dealt with in Cambridge and I will be sticking with them for many years to come. I would fully recommend them to any other either new or existing Landlords who want a reliable, friendly, professional local Agent to handle everything for you and take the stress out of Letting.
At all times Alpha Property Management were friendly, efficient and gave relevant and intelligent advice and suggestions. Always willing to go that extra mile to more than fulfill expectations. They worked closely with me and clearly demonstrated their understanding of the market. I was made to feel at home when visiting the office feeling I made the right choice. I would certailnly recommend Alpha Property Management.
Working with Alpha has been an absolute pleasure. Atef is very helpful, enjoys his work and goes out of his way to provide best in class service. Atef was instrumental in advertising and securing a client for my property within a very short time frame. I would strongly recommend Alpha as effective and helpful marketers for properties in Cambridge.
I was having quite a bit of trouble with my previous property management company: they had grown too big and were not providing careful management which resulted in shoddy tradesmen workmanship, office staff not passing messages on, confused emails etc. The company had known for over a month that the tenants were moving out but messed up in preparing the property and finding new tenants. My property became vacant and so, after two months, I started looking around for another property management company and came across Alpha Property Management in Mill Road. What a difference in service! Nothing was too much trouble for them and within a few days of them seeing the property and advertising it they had three viewings and within two weeks had a contract signed. Since then everything has run smoothly. These guys are keen, polite, friendly and know their stuff.
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